Shipping policy

📦 Shipping & Delivery Policy

At Align Dream™, we partner with global logistics centers and direct-from-factory fulfillment to bring our premium ergonomic designs straight to your door at the best possible price. By cutting out the middleman, we ensure you receive the highest quality materials without unnecessary retail markups.

1. Order Processing ⏳

All orders are precision-checked and dispatched within 24 to 48 hours (excluding weekends and holidays). You will receive an automated notification with your tracking details as soon as your package leaves our fulfillment center.

2. Estimated Delivery Windows ✈️

To maintain our commitment to affordable luxury, we ship via Insured Global Standard Shipping. Please refer to the estimated timelines below:

• United States: 7 to 14 business days.

• Canada & Europe: 10 to 18 business days.

• Rest of the World: 15 to 21 business days.

Note: Delivery times may vary slightly during peak seasonal periods or due to local logistics handling in your area.

3. Real-Time Tracking 📍

Every Align Dream™ order includes a unique Global Tracking Number. You can monitor your pillow’s journey from our facility to your bedroom directly through our website or our partner tracking portals.

4. Shipping Rates 💰

• Free Shipping: Automatically applied to all orders.

5. Customs & Import Duties 🏛️

As we ship from our global partner warehouses, your order may be subject to local import duties or taxes depending on your country's regulations. These fees are the responsibility of the customer.

6. Guaranteed Delivery 🛡️

Your peace of mind is our priority. If your order does not arrive within the estimated window or arrives with any damage, please contact our support team at align.dream1@gmail.com for an immediate resolution or replacement.